1. Items are only shipped after payment is received.
2. We provide EMS, DHL, UPS, TNT or China Air mail for shipping method.
3. Free shipping: Free shipping to select countries. Please check the Shipping & Packaging list for details.
4.Delivery time : EMS,UPS,DHL,Fedex and TNT express shipping usually take 3-7 working days depends on the country delivered to. In rare cases, the strict custom clearances will make the delivery time a bit longer, please be patient.
5. We are not responsible for any accidents, delays or other issues which are the responsibility of the shipping service.
6. Any import charges or fees are the buyer’s responsibility.
7. Please check out your ADDRESS carefully when processing order.
8. Feel free to Contact us with any question, we will offer you satisfying answer.
1.we promise 100% high quality,3 months Guarantee
2.if the item is defective in 1month, we will send replacement without extra charge or give refund after we receive the defective item
3.if the item is defective after 1months,you can also send the defective item to us.we will send a brand new one to you after we receive the defective item.but you have to pay the extra shipping fees.
4.item will be shipped within 1~5 working days after we received the payments.
1.Your inquiry related to our products or prices will be replied in 24hours.
2.Well-trained and experienced staffs to answer all your enquires in fluent English.
3.OEM and ODM,any your customized lightings we can help you design and put into production.
4.Competitive price,high quality and fast delivery.
We adhere to quality is the life of products,each procedure of production must be controlled strictly.
Our products are consistent with CE,ROHS,ISO-9001,etc.
We will provide positive feedback once payment is received, to foster a healthy Ali community; we hope you will do the same for us. We want you to understand that we value customer service tremendously. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
* Mix order welcome.
*If you have any question please feel free to contact us. We will reply within 24 hours